Welcome to our store

Privacy policy

Privacy Policy

Last Updated: May 13, 2026
Miocos operates this store and website (including all related information, content, features, tools, products and services) to deliver a curated shopping experience for consumers (collectively referred to as the “Service”). This brand operates via the Shoppaas platform to provide you with all services. This Privacy Policy outlines how we collect, use and disclose your personal information when you browse or use the Service, complete purchases and other transactions through the Service, or contact us. If there is any conflict between the Terms of Service and this Privacy Policy regarding the collection, processing and disclosure of personal information, this Privacy Policy shall prevail.
Please read this Privacy Policy thoroughly. By accessing or using any part of the Service, you acknowledge that you have read and fully understood the rules governing the collection, use and disclosure of personal information set forth herein.

1. Personal Information We Collect and Process

“Personal Information” as defined in this document refers to information that can identify you individually, or can reasonably be linked to you or another specific individual. Information that has been anonymized or de-identified such that it cannot trace back to a specific individual or reasonably be associated with you does not qualify as Personal Information.
Based on how you interact with the Service, your place of residence, and within the scope permitted or required by applicable laws, we may collect and process the following categories of Personal Information, as well as analytical data derived therefrom:
  • Contact Information: Full name, residential address, billing address, shipping address, phone number, email address
  • Financial Information: Credit card, debit card, bank account details, payment card data, account records, transaction history, payment methods, payment confirmations and other payment-related materials
  • Account Information: Username, password, security questions, personal preference settings
  • Transaction Information: Items you browse, add to cart, save to wishlist, purchase, return, exchange or cancel, together with all historical transaction records
  • Correspondence with Us: All information you provide during customer service inquiries and other communications
  • Device Information: Your device model, browser, network connection details, IP address and other unique device identifiers
  • Usage Behavior Data: Records of your interactions with the Service, including access time, visited pages and browsing paths

2. Sources of Personal Information

We may obtain your Personal Information through the following channels:
  • Voluntarily Provided by You: When you register an account, browse and use the Service, contact customer support, or proactively submit personal data
  • Automatically Captured via the Service: Data collected automatically from your device when you use products, services or browse the website, including data obtained via Cookies and similar tracking technologies
  • Authorized Third-Party Service Providers: Third-party vendors entrusted by us to provide technical support, who collect and process your Personal Information on our behalf
  • Business Partners and other third-party entities

3. Purposes for Which We Use Personal Information

We utilize your Personal Information for the following purposes based on your interactions with our brand and the services you use:

(1) Delivering, Customizing and Optimizing Services

We use Personal Information to execute sales contracts, process payments, arrange shipments, save your preferences and favorite products, send account-related notifications, handle shopping, return and exchange transactions, create and maintain your member account, coordinate deliveries and returns, enable product review functions, recommend suitable items based on your purchase history to build a personalized shopping experience, and continuously adjust and improve the Service through data analysis.

(2) Marketing and Advertising Promotion

We send marketing and promotional materials via email, text messages and physical mail, and display product advertisements on this site and partner platforms based on your past purchases, cart records and website browsing behavior.

(3) Account Security and Fraud Prevention

Verify member identities, establish secure payment and shopping environments, detect and resolve suspicious fraudulent, illegal, unsafe or malicious activities, and safeguard public and platform operational security. If you register for an account, please keep your login credentials confidential and never share your username, password or other login details with others.

(4) Customer Service and Correspondence

Provide comprehensive customer support, promptly respond to your inquiries, and maintain our transactional and cooperative relationship.

(5) Legal Compliance Purposes

Comply with relevant laws and regulations, respond to lawful investigation requests from law enforcement or government authorities, participate in civil discovery, litigation and other legal proceedings, and investigate and pursue violations of this website’s Terms of Service and relevant rules.

4. Recipients and Circumstances of Personal Information Disclosure

Subject to this Privacy Policy and where legally necessary, we may share your Personal Information with third parties in the following scenarios:
  • Entrusted third parties including Shoppaas, outsourced vendors and service providers commissioned by us (such as information management, payment processing, data analytics, customer service support, cloud storage, order packaging and logistics delivery providers)
  • Marketing partners for ad delivery and promotional campaigns. For example, we integrate third-party advertising services via Shopify to serve personalized ads based on your cross-platform consumption records. Our partners will process your data subject to their own privacy policies. Subject to the laws of your residence, you have the right to request us to stop serving targeted advertisements and marketing content based on cross-platform activity, and you may exercise your opt-out rights via the designated channels listed on this page.
  • When directed, requested or consented to by you, for instance, information required to complete product delivery or use social plugins and third-party login functions
  • Affiliated enterprises within our corporate group
  • In connection with corporate transactions such as mergers, reorganizations or bankruptcy liquidations; in response to legal investigative documents including court subpoenas and search warrants; to enforce this website’s Terms of Service and rules; and to protect the legitimate rights and interests of the Service, our brand, members and third parties.

5. Third-Party Websites and External Links

The Service may contain links to third-party platforms. If you click a link to access a website not operated or controlled by our brand, please independently review the privacy, security and terms of use policies of that external site. We do not guarantee and accept no liability for the data security and privacy protection of such external websites, nor do we warrant the accuracy, completeness or reliability of their content. Information you share on public or semi-public third-party social platforms may be viewable by other members or third-party users without usage restrictions. The provision of external links on this website does not constitute our endorsement of the platform, its operators or related products.

6. Information of Minors

The Service is not intended for use by minors, and we do not knowingly collect Personal Information of individuals below the local age of majority. If you are the parent or legal guardian of a minor who has submitted personal data to us, you may contact us via the contact information at the end of this policy to request deletion of such data.
As of the effective date of this Privacy Policy, we have no tangible evidence of “sharing” or “selling” (as defined under applicable law) Personal Information of individuals under 16 years of age.

7. Data Security and Retention Period

No data security measure can guarantee absolute protection against vulnerabilities, so we cannot promise complete security. Additionally, data transmitted to us over the internet cannot be fully shielded from interception. We recommend avoiding sending confidential and sensitive information through unencrypted, insecure channels.
The retention period for Personal Information is determined by multiple factors, including whether the data must be retained to maintain your member account, continue delivering services, fulfill legal obligations, resolve disputes, or enforce contracts and platform rules.

8. Complaint Channels

If you object to how we process your Personal Information, you may reach out to us using the contact information provided at the end of this policy. Subject to the laws of your jurisdiction, you may appeal our processing decisions or file a complaint with the local data protection authority. Users located in the European Economic Area may refer to the designated page for a list of national data protection supervisory authorities.

9. Cross-Border Data Transfers

We may transfer, store and process your Personal Information in countries outside your place of residence.
If Personal Information needs to be transferred outside the European Economic Area or the United Kingdom, unless the destination country is recognized as having adequate data protection standards, we will adopt legal transfer mechanisms such as the European Commission Standard Contractual Clauses and UK authority-approved equivalent contracts to protect the data.

10. Amendments to this Privacy Policy

We may update this Privacy Policy from time to time due to operational adjustments, legal amendments or regulatory requirements. Revised terms will be posted directly on this website with an updated “Last Updated” date, and notifications will be issued in compliance with legal requirements.

Contact Information

If you have any questions regarding our handling of personal data or this Privacy Policy, or wish to exercise your relevant rights, please email us at [email protected].